Performance Management - Appraisal Skills

A course designed for anyone involved in the Performance Management or Appraisal process. This could include; Directors, Managers, Team Leaders, HR Professionals.

Performance Management/ Appraisal skills

A course designed for anyone involved in the Performance Management or Appraisal process. This could include; Directors, Managers, Team Leaders, HR Professionals.

These training materials will help develop  performance management skills  and ensure a successful performance management training course.

Course content :

•    What is Performance Management? - Developing an understanding of what Performance Management is and how we imbed it into the culture of the organisation.

•    The Performance Management Cycle - Showing that Performance Management is a cyclical process and demonstrating the requirements at each stage. Including the need for ongoing reviews.

•    The Key Skills of Performance Management, including:

•    Objective Setting - Ensuring that objectives are clearly defined, describe performance requirements and are SMART.

•    Ability or Motivation? - A simple tool to help assess the best approach to take to developing an individual.

•    Adapting Your Leadership Style - Applying the ability/motivation tool to a specific work based example.

•    Feedback - Identify what positive feedback is, and is not.

•    Giving Difficult Feedback - Providing some key tips on this topic.

•    Judgemental or Behavioural Feedback? - Ensuring that our feedback is on specific, observable actions rather than 'feelings'.

•    Performance Reviews - Taking delegates through a six-stage process.

•    Performance Reviews Practice - An opportunity to put the skills to the test.

•    Using the GROW Model to Joint Problem Solve - Looking at the GROW framework from a Performance Management perspective and providing specific questions to aid the process. With practice.

•    Managing Poor Performance - Identifying which actions to take and when, with some key skills.

•    Dealing with Poor Performance - A defined process to use.

•    Ten Ways to Improve Your Team Performance - Tips for analysis and Review. How can we implement these in the workplace?